- Despite NIS intervention
The Nigeria High Commission in the United Kingdom (UK) has allegedly imposed an extra “admin fee” on citizens to facilitate the ongoing Nigeria Immigration Service (NIS) passport intervention, according to media reports.
Geographic Reference
The passport intervention was launched to clear backlogs involving new passport applications, renewals and pending cases.
However, the exercise got off to a rocky start when applicants reported delays and other difficulties at the intervention centres across the UK after it began on Monday.
Videos shared on social media showed crowds in Manchester and London left unattended to at the intervention centres.
Nigerian immigration authorities were also accused of demanding £70 from citizens in passport intervention “administrative fees” exclusive of the NIS official fees of $150 and $230 for a five-year and ten-year validity passport respectively.
The commission also imposed an admin fee of £150 for lost passports.
High Commission demands payment
The NIS had previously conducted passport intervention exercises in Canada and the United States without reported hitches.
However, when the exercise came to the UK, officials involved reportedly said that the High Commission demanded an additional payment to facilitate the process so as to “generate revenue”.
The High Commission bypassed a previous memo issued by late former President Muhammadu Buhari during a similar intervention under his administration.
The memo directed Nigerian diplomatic missions not to charge more than £20 for making their premises available for the exercise.
Upon implementation during Monday’s exercise, the High Commission allegedly imposed extra charges described as administrative fee, without approval from the Ministry of Foreign Affairs.
Nigerians in the UK desperate to secure quick passport renewals booked appointments through the High Commission’s portal, which still displays the fee on its website.
However, the NIS, rather than the High Commission, is responsible for managing the bookings.
Reports quoting officials with knowledge of the payments said the High Commission collected fees from about 3,000 applicants despite having the capacity to accommodate fewer than 300 people per day.
Following the protests by Nigerians, the Minister of Interior, Olubunmi Tunji-Ojo, expressed concern over the inconvenience regarding the passport intervention exercise.
Alao Babatunde, Special Adviser to the minister on media and publicity, also debunked the requirement of administrative fees as allegedly demanded by officials.
He said consultations are ongoing with the Ministry of Foreign Affairs to ensure that inconveniences do not persist any longer.
On Tuesday, the High Commission notified citizens that the passport intervention biometric capturing exercise has been suspended in London.
Applicants were directed to alternative centres to continue with their appointments.
Earlier, the NIS said it had resolved the “brief technical downtime” that caused hitches in the intervention exercise.
The service said 230 applicants, including 140 in Manchester and 90 in London, who booked appointments were processed and had their biometrics captured.